Siemens recalls SOMATOM Definition CT scanners with specific software versions that may cause scanning delays and patient rescans. Affected units include Definition Edge, AS, and Flash models. Contact Siemens for details.
SOMATOM Definition Edge, SOMATOM Definition AS, SOMATOM Definition Flash with software syngo.CT with Software version VA48A_SP5 may result in scanning workflow interruptions and unexpected user notifications. and may result in a delay in diagnosis and/or patient rescans
Siemens is recalling certain SOMATOM Definition CT scanners with software version VA48A_SP5.5. This software may cause scanning workflow interruptions, delays in diagnosis, or patient rescans. Users should check their model numbers and contact Siemens for guidance.
The software version VA48A_SP5.5 may cause unexpected user notifications and workflow interruptions during CT scans. This can lead to delays in diagnosis or the need for patient rescans, which may affect treatment timing.
CT scanner users and healthcare facilities that own SOMATOM Definition Edge, AS, or Flash models with the specific software version. Patients may face delays in diagnosis or rescans if the software issue occurs.
Check your SOMATOM Definition Edge (model #10590000), Definition AS (model #8098027), or Definition Flash (model #10430603) CT scanner for the software version VA48A_SP5.5.
Verify your CT scanner's software version by checking the model number and software version on the device.
The recall does not require stopping use; it involves checking the software version and contacting Siemens for guidance.
Contact Siemens directly to determine if your scanner needs a software update or other action.
The software issue may cause delays in diagnosis or patient rescans, but the recall does not specify immediate risks to patients.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2440-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2440-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
