Siemens recalls specific SOMATOM CT scanners with syngo CT VB20 software due to scan aborts and system crashes. Affected models include SOMATOM Force, Definition As, and others. Contact Siemens for remedy.
Software issue identified in the software versions syngo CT VB20 running on the SOMATOM CT Scanner: scan aborts and system crashes
Siemens is recalling certain SOMATOM CT scanners that run the syngo CT VB20 software because they can cause scans to abort or the system to crash. This could lead to incomplete medical imaging and potential delays in patient care.
The software issue causes the CT scanner to stop scans or crash unexpectedly. This can result in incomplete medical imaging, requiring repeat scans and potentially delaying patient care.
Healthcare facilities using the affected Siemens SOMATOM CT scanners are likely affected. Patients undergoing scans on these machines may experience delays or incomplete imaging.
Check if your Siemens SOMATOM CT scanner has the model numbers listed: Force (10742326), Definition As (8098027), Definition Edge (10590000), Definition Flash (10430603), Drive (10431700), Confidence (10590100), or Edge Plus (10267000).
Verify your scanner's software version to see if it is syngo CT VB20.
The software issue causes scan aborts and system crashes, which can lead to incomplete medical imaging and delays in patient care.
SOMATOM Force (10742326), Definition As (8098027), Definition Edge (10590000), Definition Flash (10430603), Drive (10431700), Confidence (10590100), and Edge Plus (10267000).
No, the recall does not require immediate stoppage. Affected facilities should check the software version and contact Siemens for remedy.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0406-2020 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0406-2020 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
