Philips recalls Poly G Integris H5000 X-ray systems with system code 72246 due to potential image acquisition failure after surges. Affected units may not produce X-ray images.
A capacitor inside the converter of the Velara X-ray generator may fail after a large number of surges in a short period of time. When this occurs, no image acquisition is possible.
Philips is recalling certain Poly G Integris H5000 X-ray systems because a capacitor inside the converter may fail after many electrical surges, preventing image acquisition. This could mean the system stops working when it's needed for medical imaging.
The capacitor inside the converter can fail after experiencing many electrical surges in a short time. When this happens, the X-ray system cannot acquire images, which may disrupt medical procedures that require imaging.
Healthcare facilities using the Poly G Integris H5000 X-ray system with system code 72246 are most at risk. Patients and medical staff could be affected if the system fails during critical procedures.
Check for the system code 72246 on the Poly G Integris H5000 X-ray system. Affected units also have equipment number 519212.
Look for system code 72246 on the Poly G Integris H5000 X-ray system.
A capacitor inside the converter may fail after many electrical surges, causing the system to stop acquiring X-ray images.
Check for system code 72246 on the Poly G Integris H5000 X-ray system. If affected, contact Philips for further instructions.
The recall addresses potential image acquisition failure, not direct injury risks. No specific injury mechanism is described.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1491-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1491-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
