Philips recalls Allura CV20 X-ray systems with system code 722031 due to potential capacitor failure after surges, causing no image acquisition. Affected units sold outside the US.
A capacitor inside the converter of the Velara X-ray generator may fail after a large number of surges in a short period of time. When this occurs, no image acquisition is possible.
Philips is recalling Allura CV20 X-ray systems with system code 722031 because a capacitor inside the converter may fail after many electrical surges, preventing image acquisition. This recall affects systems sold outside the US and is not intended for US distribution.
The capacitor inside the converter can fail after experiencing many electrical surges in a short time. When this happens, the X-ray system stops producing images entirely, which disrupts medical imaging procedures.
Medical facilities using the Allura CV20 X-ray systems with system code 722031 are most at risk. The recall applies only to units sold outside the US, not distributed in the US.
Check for the system code 722031 on the Allura CV20 X-ray system. This recall applies only to units sold outside the US, as the product is not distributed in the US.
Look for the system code 722031 on the Allura CV20 X-ray system.
No, the product is not distributed in the US.
A capacitor inside the converter may fail after many electrical surges, causing the system to stop producing images.
Check for the system code 722031 on the Allura CV20 X-ray system. The recall applies only to units sold outside the US.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1493-2020 — Philips Philips Hello, I own a Philips that is covered by recall Z-1493-2020 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
