Philips Cardio Vascular-Allura Centron X-ray System Recall: Surges Cause Image Failure

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Contact the company & request your remedy

Recalling firmPhilips North America, LLC3000 Minuteman Rd · Andover, MA 01810-1032

No email on file — write to the address above instead.

✎ GovInfoNow plain-language explainer

What happened, in plain English

Philips is recalling a specific X-ray system model because a capacitor inside the converter can fail after many electrical surges, making it impossible to take images. This issue affects systems sold outside the US and requires immediate attention to prevent image acquisition failures.

Why it’s dangerous

The capacitor inside the X-ray generator's converter can fail after experiencing many electrical surges in a short time. When this happens, the system cannot acquire medical images, which could impact patient care.

Who’s affected

Healthcare facilities using the Cardio Vascular-Allura Centron system code 722400 outside the US are most at risk. The recall does not apply to US-distributed units.

How to tell if you have this one

Check for the system code 722400 on the device. The product is not distributed in the US, so US users are unaffected. Serial numbers are listed in the recall notice.

Brand
Philips
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check System Code
Look for the system code 722400 on the device to confirm if it is affected.

✎ GovInfoNow

Questions people ask

Is this product sold in the US?

No, the product is not distributed in the US.

What happens if the capacitor fails?

When the capacitor fails, the X-ray generator cannot acquire medical images.

How can I tell if my unit is affected?

Check for the system code 722400 on the device. The product is not distributed in the US.

Take action

Contact Philips

We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.

✉️ Open in email

Subject: Recall Z-1494-2020 — Philips Philips

Hello,

I own a Philips that is covered by recall Z-1494-2020 from Philips.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-1494-2020 (December 30, 2019) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1494-2020 to see it in context.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.

Philips North America, LLC recalls Cardio Vascular-Allura Centron, system code 722400

Lower-risk recall