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Lower risk Medical device recall · FDA · Published February 2, 2021

Alcon Custom Ophthalmic Surgical Procedure Packs

Alcon Research LLC

🇺🇸 FDA recall #Z-1328-2021Medical deviceAlcon Research LLC ›
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Recalling firmAlcon Research, LLC9965 Buffalo Speedway · Houston, TX 77054-1309
✎ GovInfoNow plain-language explainer

Alcon Research LLC Read more at govinfonow.com/recall/63321-alcon-research-llc.

Source Summary by GovInfoNow · govinfonow.com/recall/63321-alcon-research-llc · Updated August 19, 2026 · FDA enforcement record: FDA #Z-1328-2021

Cite this page

“Alcon Custom Ophthalmic Surgical Procedure Packs.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/63321-alcon-research-llc. Based on FDA recall #Z-1328-2021 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1328-2021%22&limit=1).

Alcon is recalling a specific lot of Systane Eye Gel due to a lack of sterility assurance risk, following FDA inspection observations that may impact product quality.

How to tell if you have it

  • Product: Systane Eye Gel
  • Manufacturer: Alcon Research LLC
  • Hazard: Lack of Assurance of Sterility

The hazard

The product may not meet sterility standards, posing a risk of infection if used in the eyes.

Context

This is part of a series of recent sterility-related recalls by Alcon, including PRECISION1 Contact Lenses (2025-09-30) and Custom Pak Sterility Risk (2025-11-24). Alcon has 24 other recalls on record since 2018-07-25.

How to tell if you have this one

Alcon Research LLC

  • Brand
    Alcon Research LLC
  • Category
    Medical device
Based on the official FDA remedy

What to do — step by step

  1. 1

    Check for any recent updates or patches from Alcon Research LLC that might address the identified issue.

  2. 2

    Ensure that all software components are up to date to mitigate potential vulnerabilities.

  3. 3

    Monitor the security advisories and notifications from Alcon Research LLC for any additional information.

Where it went and when

Where it was distributed

Distributed nationwide, and outside the U.S.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFLPuerto Rico: yesPR

FDA distribution: “Distribution US nationwide, including Puerto Rico; Canada, Australia, New Zealand, Mexico, Malaysia, and Thailand” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide, and outside the U.S.

Recall timeline

FDA terminated this recall 2.4 years after the firm started it.

1. Firm started the recall: Feb 2, 202112. FDA classified it Class II: Apr 1, 202123. Published in FDA’s Enforcement Report: Apr 7, 202134. FDA terminated the recall: Jun 30, 2023420212023
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

What should I do if I find a vulnerability in Alcon Research LLC's software?

If you find a vulnerability in Alcon Research LLC's software, report it to their security team through their official channels. They will guide you on the next steps to address the issue.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-1328-2021 (February 2, 2021) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1328-2021 to see it in context.
  • Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA