Alcon recalls sterile GenTeal Tears eye gel due to potential lack of sterility. Products distributed by Alcon Laboratories with specific lot numbers and expiration dates are affected. Consumers should check their product details and contact Alcon for guidance.
Lack of Assurance of Sterility: Due to FDA inspection observations that it believes may impact product quality.
Alcon is recalling sterile eye gel products called GenTeal Tears because of concerns about possible lack of sterility. This could lead to infections if the product is not properly sterile. The recall affects specific lot numbers and expiration dates.
The product may not be sterile due to FDA inspection observations that could impact quality. If the eye gel is not sterile, it could cause eye infections or irritation when used.
People who own or use GenTeal Tears eye gel with the specific lot numbers and expiration dates listed in the recall notice. Those with sensitive eyes or compromised immune systems may be at slightly higher risk.
Check the product label for the lot numbers: 9T20, 9T50, 9T59, 1U30, 1U48, 7V61, 1W47, 1W49, 1X14. Also look for the expiration dates: 4/30/2026, 8/31/2026, 12/31/2026, or 3/31/2027.
Look for the lot numbers and expiration dates on the product label to confirm if it is affected.
The recall is due to potential lack of sterility, but the product is still safe to use if it is not affected by the specific lot numbers mentioned in the recall.
Check the product label for the lot numbers: 9T20, 9T50, 9T59, 1U30, 1U48, 7V61, 1W47, 1W49, 1X14, and expiration dates: 4/30/2026, 8/31/2026, 12/31/2026, or 3/31/2027.
The recall does not require immediate action; check the product details to confirm if it is affected. If it is, contact Alcon for further guidance.
We’ve drafted a message you can send Alcon to request your refund or repair — edit it as you like.
Subject: Recall D-0492-2026 — Alcon Alcon Hello, I own a Alcon that is covered by recall D-0492-2026 from Alcon. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
