RaySearch Laboratories recalls RayCare 3B software version 3.1.0.60341 for potential patient data loss when upgrading from older versions. Affected healthcare systems should check their software version.
Patient related messages created in RayCare 3B, RayCare 4A will be lost when upgrading from RayCare 2 to RayCare 3B or later
RaySearch Laboratories is recalling a specific version of their RayCare 3B oncology software due to a risk that patient information could be lost during upgrades from older versions. This affects healthcare facilities using the software for cancer care.
When upgrading from RayCare 2 to RayCare 3B or later versions, patient-related messages created in the system may be permanently lost. This could impact patient records and care coordination.
Healthcare facilities using RayCare 3B software version 3.1.0.60341 for cancer care. Medical staff and patients at these facilities are most at risk if they upgrade without addressing the issue.
Check if your RayCare 3B software shows version 3.1.0.60341. The software is used in healthcare settings for cancer care and was sold with the serial number 3.1.0.60341.
Verify your RayCare 3B software version by checking the system settings or documentation.
Yes, patient-related messages created in RayCare 3B may be lost when upgrading from RayCare 2 to RayCare 3B or later versions.
Check if your RayCare 3B software shows version 3.1.0.60341. The software is used in healthcare settings for cancer care and was sold with the serial number 3.1.0.60341.
The recall does not specify a fix or remedy. Affected users should check their software version and contact RaySearch Laboratories for guidance.
We’ve drafted a message you can send RaySearch Laboratories to request your refund or repair — edit it as you like.
Subject: Recall Z-1281-2021 — RaySearch Laboratories RaySearch Laboratories Hello, I own a RaySearch Laboratories that is covered by recall Z-1281-2021 from RaySearch Laboratories. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
