RaySearch Laboratories recalls RayStation 9: Information may not propagate from RayTreat to RayCare during some workflows. Affected units: 9B SP1 software version 9.2.0.483. No remedy specified in recall notice.
An issue with propagation of treatment course information from RayStation with RayTreat to RayCare has been identified. During some workflows, information may not be propagated to RayCare.
RaySearch Laboratories is recalling RayStation 9B SP1 software for radiation treatment planning. The issue means treatment course information might not transfer properly to RayCare during some workflows, potentially causing errors in radiation therapy planning.
During certain workflows, treatment course information may not properly transfer from RayTreat to RayCare. This could lead to incorrect radiation therapy plans if the information is not correctly propagated between systems.
Radiation therapy professionals using RayStation 9B SP1 software for treatment planning. Those who rely on the software to transfer treatment data between systems are most at risk.
Check for RayStation 9B SP1 software version 9.2.0.483. The product is used for radiation treatment planning and sold with UDI-DI: 0735000201029720200310.
Verify your RayStation software version is 9.2.0.483 for the 9B SP1 model.
The recall addresses a potential error in data transfer between systems, but no immediate safety risk is described. The hazard is low risk as it does not cause physical injury.
The recall notice does not specify a remedy. You should check your software version and contact RaySearch Laboratories if you have concerns.
Look for RayStation 9B SP1 software version 9.2.0.483 with UDI-DI: 0735000201029720200310.
We’ve drafted a message you can send RaySearch Laboratories to request your refund or repair — edit it as you like.
Subject: Recall Z-1403-2022 — RaySearch Laboratories RaySearch Laboratories Hello, I own a RaySearch Laboratories that is covered by recall Z-1403-2022 from RaySearch Laboratories. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.