RaySearch Laboratories recalls RayCare 2024A SP4 software version 8.0.4.60077 due to potential data loss if beam set delivery notes are modified during treatment sessions.
Beam set delivery note issues in which there is potential data loss if the beam set delivery note is modified simultaneously and/or if a note is updated during a treatment session, the user is not notified of the change.
RaySearch Laboratories is recalling their RayCare 2024A SP4 oncology software version 8.0.4.60077 because modifying beam set delivery notes during treatment sessions could cause data loss without user notification. This affects healthcare providers using the software for cancer treatment planning.
The software may lose critical treatment data if beam set delivery notes are changed while a treatment session is active. Users won't be alerted if the note is updated during this process, which could lead to incorrect treatment information being used.
Healthcare providers using RaySearch's RayCare 2024A SP4 software for cancer treatment planning are most at risk. This recall impacts users who have the specific software version mentioned in the recall notice.
Check for the software version 8.0.4.60077 with UDI 0735000201089120241218. This version was sold between 2024 and 2030 for oncology information systems.
Verify your RayCare software version matches 8.0.4.60077 with UDI 0735000201089120241218.
The recalled software version is 8.0.4.60077 with UDI 0735000201089120241218.
Check for the software version 8.0.4.60077 with UDI 0735000201089120241218, which was sold between 2024 and 2030.
The recall does not specify a remedy, so users should check their software version and contact RaySearch Laboratories for guidance.
We’ve drafted a message you can send RaySearch Laboratories to request your refund or repair — edit it as you like.
Subject: Recall Z-2647-2026 — RaySearch Laboratories RaySearch Laboratories Hello, I own a RaySearch Laboratories that is covered by recall Z-2647-2026 from RaySearch Laboratories. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
