Siemens Healthcare recalls ADVIA 2120 Dual Aspirate Autosampler software versions 6.10 and 6.11 due to potential sample identification mismatches with 14-character barcodes. Affected units may need software updates.
Potential Sample Identification (SID) Mismatch with14-Character Barcodes
Siemens Healthcare is recalling specific software versions of their ADVIA 2120 Dual Aspirate Autosampler to prevent sample identification errors. This could lead to incorrect lab results if the software misreads 14-character barcodes on samples.
The software versions 6.10 and 6.11 may misread 14-character barcodes on blood samples, causing sample identification mismatches. This could lead to incorrect lab results if the system confuses different samples.
Lab technicians and healthcare facilities using the ADVIA 2120 Dual Aspirate Autosampler with software versions 6.10 or 6.11 are most at risk. The recall affects devices sold in the U.S. market.
Check if your ADVIA 2120 Dual Aspirate Autosampler has software versions 6.10 or 6.11. The device is an automated hematology analyzer sold in the U.S. market.
Verify your software version by checking the device settings or documentation. The affected versions are 6.10 and 6.11.
The recall is due to potential sample identification mismatches with 14-character barcodes, which could lead to incorrect lab results.
Check if your ADVIA 2120 Dual Aspirate Autosampler has software versions 6.10 or 6.11. The device is an automated hematology analyzer sold in the U.S. market.
No action is needed if your software version is not 6.10 or 6.11.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1397-2021 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-1397-2021 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
