Siemens recalls ADVIA 2120 autosampler software versions 6.10 and 6.11 due to potential sample identification mismatches with 14-character barcodes. Affected units may require software update to prevent errors.
Potential Sample Identification (SID) Mismatch with14-Character Barcodes
Siemens is recalling specific software versions of their ADVIA 2120 autosampler because it can cause sample identification mismatches with 14-character barcodes. This could lead to incorrect lab results if not fixed.
The autosampler may misread 14-character barcodes on samples, causing the system to identify the wrong sample. This could lead to incorrect lab results if the mismatch isn't caught during processing.
Laboratory users with the ADVIA 2120 autosampler running software versions 6.10 or 6.11 are affected. Lab technicians handling samples are most at risk of incorrect results.
Check if your ADVIA 2120 autosampler has software versions 6.10 or 6.11. The product is sold as a refurbished unit with model number SMN 10374453.
Verify your autosampler's software version by checking the device settings or documentation.
The recall is for potential sample identification mismatches, which could lead to incorrect lab results but not immediate injury or harm.
The official recall does not specify a fix; users should check for software updates or contact Siemens for assistance.
Software versions 6.10 and 6.11 of the ADVIA 2120 autosampler are affected.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1398-2021 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-1398-2021 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
