Siemens Healthcare recalls ADVIA 2120 autosampler software versions 6.10 and 6.11 due to potential sample identification mismatches with 14-character barcodes. Affected units may require software update to prevent errors.
Potential Sample Identification (SID) Mismatch with14-Character Barcodes
Siemens Healthcare is recalling specific software versions for their ADVIA 2120 autosampler. This could cause sample identification errors if the device misreads 14-character barcodes, potentially leading to incorrect test results.
The software may misread 14-character barcodes used for sample identification, causing the device to process the wrong samples. This could lead to incorrect test results if the barcode is not properly read.
Users of the ADVIA 2120 autosampler with software versions 6.10 or 6.11 are affected. Laboratory staff and healthcare providers using this equipment are most at risk of incorrect test results.
Check if your ADVIA 2120 autosampler has software versions 6.10 or 6.11. The product is sold as a refurbished unit with model number SMN 10374454.
Verify your autosampler's software version by checking the device settings or documentation.
Software versions 6.10 and 6.11.
The software may misread 14-character barcodes, leading to incorrect sample identification and potential test errors.
Yes, check your software version. If it's 6.10 or 6.11, contact Siemens Healthcare for a software update.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1399-2021 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-1399-2021 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
