Siemens recalls ADVIA 2120 autosampler software versions 6.10 and 6.11 due to potential sample identification mismatches with 14-character barcodes. Affected units may need software updates.
Potential Sample Identification (SID) Mismatch with14-Character Barcodes
Siemens is recalling certain ADVIA 2120 autosamplers with software versions 6.10 and 6.11 because they could cause sample identification mismatches with 14-character barcodes. This might lead to incorrect test results if samples are mislabeled.
The autosampler may misread 14-character barcodes on sample labels, causing incorrect sample identification. This could lead to wrong test results if samples are not properly matched to the correct patient.
Users of the ADVIA 2120 autosampler with software versions 6.10 or 6.11 are affected. Laboratory staff and healthcare providers who use these devices for blood testing are most at risk.
Check for the model name 'ADVIA 2120 REFURB SAA AUTOSAMPLER' with software versions 6.10 or 6.11. The unique device identifier (UDI) is 00630414581972.
Verify the software version on your device; affected units have versions 6.10 or 6.11.
The recall is due to potential sample identification mismatches with 14-character barcodes, which could lead to incorrect test results.
Check for the model name 'ADVIA 2120 REFURB SAA AUTOSAMPLER' with software versions 6.10 or 6.11. The unique device identifier (UDI) is 00630414581972.
The recall does not specify a remedy, so contact Siemens Healthcare for guidance on potential software updates or other actions.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1388-2021 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-1388-2021 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.