Siemens Healthcare recalls ADVIA 2120i Dual Aspirate Autosampler software versions 6.10 and 6.11 due to potential sample identification mismatches with 14-character barcodes. Affected units may require software update to prevent errors.
Potential Sample Identification (SID) Mismatch with14-Character Barcodes
Siemens Healthcare is recalling certain ADVIA 2120i Dual Aspirate Autosamplers with software versions 6.10 and 6.11. These units could misidentify samples using 14-character barcodes, leading to incorrect test results. This affects laboratory equipment that processes blood tests.
The software versions 6.10 and 6.11 may misread 14-character barcodes on blood samples, causing incorrect identification of samples. This could lead to wrong test results, but does not cause physical harm to users.
Lab technicians and healthcare facilities using the ADVIA 2120i Dual Aspirate Autosampler with software versions 6.10 or 6.11. The risk is highest for facilities that rely on this equipment for blood testing.
Check if your ADVIA 2120i Dual Aspirate Autosampler has software versions 6.10 or 6.11. The product is sold by Siemens Healthcare Diagnostics, Inc. as an automated hematology analyzer.
Verify your autosampler's software version by checking the device settings or documentation.
No, this recall does not pose a physical safety risk. The issue is limited to potential sample identification errors, which could lead to incorrect test results but not injury.
Check if your ADVIA 2120i Dual Aspirate Autosampler has software versions 6.10 or 6.11.
The recall does not require immediate action. Check for software updates or contact Siemens Healthcare for guidance.
We’ve drafted a message you can send Siemens Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1401-2021 — Siemens Healthcare Siemens Healthcare Hello, I own a Siemens Healthcare that is covered by recall Z-1401-2021 from Siemens Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.