Siemens recalls Artis Icono biplane imaging systems with software VE20C due to four software issues that may cause corrupted images, system shutdowns, or inability to perform X-rays during procedures.
Four potential software issues with Artis pheno and Artis icono systems with software VE20C: 1. Updated calibration data not saved with measurement after scene+/-; 2. No x-ray possible, system shutdown/restart might be required during intervention; 3. Corrupted Image during Roadmap; 4. Unintended shutdown of Imaging System with UPS (Uninterruptable Power Supply) option
Siemens is recalling Artis Icono biplane imaging systems with software VE20C because four software issues could lead to corrupted images, system shutdowns, or inability to perform X-rays during procedures. This affects medical imaging equipment used in hospitals and clinics.
The software issues can cause updated calibration data not to save after measurements, prevent X-ray functionality during procedures, corrupt images during roadmap operations, and cause unintended shutdowns when using an uninterruptible power supply. These problems could lead to incomplete procedures or equipment failure during critical medical imaging.
Hospitals and clinics using Siemens Artis Icono biplane systems with software VE20C (model 11327600) are most at risk. Medical staff and patients using these systems during procedures may face disruptions.
Check for the model number 11327600 on the Artis Icono biplane system with software VE20C. The serial numbers listed in the recall include 180056 and other specific numbers provided in the official notice.
Verify if your system is experiencing any of the four software issues described in the recall.
Reach out to Siemens Medical Solutions USA, Inc. for guidance on next steps and potential remedies.
The recall affects Artis Icono biplane systems with software VE20C (model 11327600).
Check the model number 11327600 and the serial numbers listed in the official recall notice.
The recall record does not specify a remedy, so no immediate fix is provided.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0516-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0516-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
