Siemens recalls Artis Icono floor imaging systems with VE20C software due to four potential software issues that could cause corrupted images or system shutdowns during procedures.
Four potential software issues with Artis pheno and Artis icono systems with software VE20C: 1. Updated calibration data not saved with measurement after scene+/-; 2. No x-ray possible, system shutdown/restart might be required during intervention; 3. Corrupted Image during Roadmap; 4. Unintended shutdown of Imaging System with UPS (Uninterruptable Power Supply) option
Siemens is recalling Artis Icono floor imaging systems with VE20C software because four software issues could lead to corrupted images or system shutdowns during medical procedures. This affects specific model numbers and serial numbers listed in the recall notice.
The software issues can cause updated calibration data to not save properly, prevent X-rays from working, corrupt images during roadmap functions, or cause unintended shutdowns when using an uninterruptible power supply. These problems could disrupt medical procedures and affect patient safety.
Medical facilities using the Artis Icono floor with VE20C software are most at risk. Patients undergoing imaging procedures may experience image corruption or system interruptions during their care.
Check for the model number 11327700 and serial numbers listed in the recall notice (e.g., 170319, 170026). The system uses VE20C software for diagnostic imaging angiography.
Verify if your system has the VE20C software version by checking the product label or documentation.
Reach out to Siemens Medical Solutions USA, Inc. for specific guidance on the recall and potential remedies.
The VE20C software version is affected for Artis Icono floor systems with model number 11327700.
Check the model number (11327700) and serial numbers listed in the recall notice (e.g., 170319, 170026).
No immediate stop is required, but you should contact Siemens for specific guidance on the recall.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0517-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0517-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
