Siemens recalls Artis pheno X-ray systems with specific serial numbers due to rare hardware issues that could prevent X-ray release after system shutdown. Affected units may require repair.
Siemens has become aware of a potential hardware issue with Artis Q, Artis Q.zen, Artis pheno and Artis icono systems with a specific lot of X-ray tubes. In rare cases, if the error detection mechanism fails, it will not be possible to release X-ray any longer until system shutdown.
Siemens is recalling Artis pheno X-ray systems with specific serial numbers because a rare hardware issue might cause the system to stop releasing X-rays after a shutdown. This could disrupt medical imaging procedures if the error detection mechanism fails.
The error detection mechanism in the X-ray tubes could fail in rare cases, preventing the system from releasing X-rays until a complete shutdown. This might disrupt medical imaging procedures if the failure occurs during use.
Medical facilities using Siemens Artis pheno X-ray systems with the listed serial numbers are most at risk. Patients and staff at these facilities may be affected if the system fails during imaging procedures.
Check for the Artis pheno model with serial numbers listed in the recall notice, including the specific serial numbers provided in the recall record. The recall was updated on 9/23/22 and 1/9/23 with additional serial numbers.
Verify if your Artis pheno system has one of the listed serial numbers from the recall notice.
Siemens has identified a potential hardware issue with the Artis pheno X-ray tubes that could cause the system to stop releasing X-rays after a shutdown in rare cases.
Check your Artis pheno system's serial number against the list provided in the recall notice, which includes specific serial numbers updated on 9/23/22 and 1/9/23.
No, the recall does not require immediate shutdown. The hazard is rare and only affects specific serial numbers.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1646-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1646-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
