Siemens recalls Artis Q floor X-ray machines with model 10848280 due to potential overheating if coolant level drops, risking system shutdown. Affected units have specific serial numbers listed in the recall notice.
If the coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message "TUBE HOT, have a break". Several minutes later the system will block X-ray to prevent further damage and display the message "NO XRAY: TUBE TOO HOT".
Siemens is recalling Artis Q floor X-ray machines with model number 10848280 because low coolant levels can cause the X-ray tube to overheat, leading to system shutdowns. This could prevent safe imaging if the machine is used without proper cooling.
If the coolant level in the machine's cooling circuit drops below a certain level, the X-ray tube overheats and the system displays a warning message. After several minutes, the system blocks X-ray production to prevent damage, causing imaging to stop unexpectedly.
Medical facilities using the Artis Q floor X-ray machine with model number 10848280 are affected. Staff and patients using the machine during the recall period are at risk of interrupted imaging due to system shutdowns.
Check for the model number 10848280 on the Artis Q floor X-ray machine. Affected units have specific serial numbers listed in the recall notice, including those added as of October 4, 2023.
Verify the coolant level in the machine's cooling circuit to ensure it is above the required threshold.
Watch for the message "TUBE HOT, have a break" followed by "NO XRAY: TUBE TOO HOT" if the system overheats.
The affected model number is 10848280.
Check the serial number against the list provided in the recall notice, which includes specific numbers added as of October 4, 2023.
The system will display a warning message and block X-ray production to prevent damage, causing imaging to stop unexpectedly.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0974-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0974-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.