Siemens recalls Artis Q.zen ceiling X-ray machines with model 10848354 due to potential overheating if coolant level drops, causing system shutdowns. Affected units have specific serial numbers listed in the recall notice.
If the coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message "TUBE HOT, have a break". Several minutes later the system will block X-ray to prevent further damage and display the message "NO XRAY: TUBE TOO HOT".
Siemens is recalling Artis Q.zen ceiling X-ray machines with model number 10848354 because low coolant levels can cause the X-ray tube to overheat, leading to system shutdowns. This could disrupt medical imaging procedures if not addressed.
If the coolant level in the machine's cooling circuit drops below a safe threshold, the X-ray tube overheats. The system then displays a warning message and blocks X-ray production to prevent damage, potentially causing imaging delays or interruptions.
Medical facilities using the Artis Q.zen ceiling X-ray machine with model number 10848354 are most at risk. Patients and staff could experience delays in imaging if the system shuts down unexpectedly.
Check for the model number 10848354 on the machine. Affected units have specific serial numbers listed in the recall notice, including those ending with 111125 as of October 4, 2023.
Verify the coolant level in the machine's cooling circuit to ensure it is above the safe threshold.
Reach out to Siemens Medical Solutions USA, Inc. for guidance on the recall and potential remedies.
The system displays a message saying "TUBE HOT, have a break" and later blocks X-ray production with "NO XRAY: TUBE TOO HOT" to prevent damage.
Check for the model number 10848354 and the specific serial numbers listed in the recall notice, including those ending with 111125 as of October 4, 2023.
No, but you should check the coolant level and contact Siemens for guidance to avoid system shutdowns.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0979-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0979-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
