Siemens recalls Artis Q ceiling X-ray machines with model 10848281 due to risk of system shutdown if coolant level drops. Affected units display error messages when overheating.
If the coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message "TUBE HOT, have a break". Several minutes later the system will block X-ray to prevent further damage and display the message "NO XRAY: TUBE TOO HOT".
Siemens is recalling Artis Q ceiling X-ray machines with model number 10848281 because low coolant levels can cause the system to shut down and prevent X-ray use. This could lead to interrupted imaging if the machine overheats.
If the coolant level in the cooling circuit drops below a certain level, the X-ray tube may overheat. The system will first display a warning message saying 'TUBE HOT, have a break' and then block X-ray production after several minutes to prevent damage.
Healthcare facilities using Siemens Artis Q ceiling X-ray machines with model number 10848281 are affected. Medical staff and patients using these machines during procedures are at risk if the coolant level drops.
Check for the model number 10848281 on the Artis Q ceiling X-ray machine. Serial numbers listed in the recall include a range of numbers starting with 109000 through 110129, with additional numbers added as of October 4, 2023.
Verify the coolant level in the machine's cooling circuit to ensure it is above the minimum threshold to prevent overheating.
The system displays a message 'TUBE HOT, have a break' and then blocks X-ray production after several minutes to prevent damage.
Check for the model number 10848281 and serial numbers listed in the recall, which include a range of numbers starting with 109000 through 110129, with additional numbers added as of October 4, 2023.
The recall record does not specify a remedy, so no action is required beyond checking the coolant level.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0975-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0975-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.