Siemens recalls Artis Q zeego model 10848283 due to risk of X-ray tube overheating if coolant level drops. Affected units display error messages and block X-ray to prevent damage.
If the coolant level in the cooling circuit drops below a certain level, this may result in a situation in which the X-ray tube is no longer sufficiently cooled and the system will display the message "TUBE HOT, have a break". Several minutes later the system will block X-ray to prevent further damage and display the message "NO XRAY: TUBE TOO HOT".
Siemens is recalling Artis Q zeego X-ray machines with model number 10848283 because low coolant levels can cause the X-ray tube to overheat, leading to system shutdowns. This could potentially damage the machine and disrupt medical imaging services.
If the coolant level drops below a certain threshold, the X-ray tube overheats and the system displays a warning message. After several minutes, the system blocks X-ray production to prevent further damage, causing imaging delays.
Medical facilities using the Artis Q zeego model 10848283 are most at risk. Patients and staff may experience delays in imaging services if the machine stops working unexpectedly.
Check for the model number 10848283 on the machine. Affected units have specific serial numbers listed in the recall notice, including those added as of October 4, 2023.
Verify the coolant level in the cooling circuit to ensure it is above the threshold to prevent overheating.
Look for error messages like "TUBE HOT, have a break" or "NO XRAY: TUBE TOO HOT" indicating overheating.
The system displays a warning message and blocks X-ray production to prevent damage to the X-ray tube.
Check for the model number 10848283 and the specific serial numbers listed in the recall notice, including those added as of October 4, 2023.
No, but you should monitor for error messages and ensure the coolant level is maintained to avoid overheating.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-0977-2022 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-0977-2022 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
