NovoTHOR Gen 2.5 XL whole body red light therapy bed model S2184 with serial numbers 3025-3053 recalled due to risk of canopy detachment. Consumers should stop using affected units immediately.
Failure of ball stud components causing the gas strut on one side to detach from the canopy, making the canopy difficult to lift.
Thor Photomedicine is recalling NovoTHOR Gen 2.5 XL whole body red light therapy beds with specific serial numbers because the gas strut can detach from the canopy, making it difficult to lift. This could lead to injury if the canopy becomes unstable during use.
The ball stud components in the gas strut can fail, causing the canopy to detach from one side. This makes the canopy difficult to lift, which could lead to injury if the canopy becomes unstable during use.
Owners of NovoTHOR Gen 2.5 XL whole body red light therapy beds with serial numbers 3025 through 3053 are affected. Users who lift the canopy frequently are at higher risk of injury.
Check if your NovoTHOR Gen 2.5 XL whole body red light therapy bed has serial numbers 3025, 3026, 3027, 3030, 3031, 3034, 3035, 3036, 3037, 3038, 3039, 3040, 3042, 3043, 3044, 3045, 3047, 3050, 3051, or 3053.
Verify your bed's serial number against the list: 3025, 3026, 3027, 3030, 3031, 3034, 3035, 3036, 3037, 3038, 3039, 3040, 3042, 3043, 3044, 3045, 3047, 3050, 3051, 3053.
If your bed has a recalled serial number, stop using it now to prevent potential injury from canopy detachment.
The recall record does not provide a recall number.
Check your bed's serial number against the list: 3025, 3026, 3027, 3030, 3031, 3034, 3035, 3036, 3037, 3038, 3039, 3040, 3042, 3043, 3044, 3045, 3047, 3050, 3051, 3053.
The recall record does not specify a return process or remedy.
We’ve drafted a message you can send Thor Photomedicine to request your refund or repair — edit it as you like.
Subject: Recall Z-0456-2024 — Thor Photomedicine Thor Photomedicine Hello, I own a Thor Photomedicine that is covered by recall Z-0456-2024 from Thor Photomedicine. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
