NovoTHOR Gen 2.0 whole body red light therapy bed model S1176 with specific serial numbers recalled due to risk of canopy detachment during use. Affected units may have difficulty lifting the canopy safely.
Failure of ball stud components causing the gas strut on one side to detach from the canopy, making the canopy difficult to lift.
Thor Photomedicine is recalling NovoTHOR Gen 2.0 whole body red light therapy beds with model S1176. The recall is because ball stud components can fail, causing the canopy to detach from one side and become difficult to lift.
The bed's ball stud components can fail, causing the canopy to detach from one side. This makes it difficult to lift the canopy safely, which could lead to injury if the user tries to move the bed without proper support.
Users of the NovoTHOR Gen 2.0 whole body red light therapy bed model S1176 with specific serial numbers listed in the recall are affected. People who use the bed for therapy sessions are most at risk if the canopy becomes detached.
Check your NovoTHOR Gen 2.0 whole body red light therapy bed for model S1176. The affected units have specific serial numbers listed in the recall notice.
Identify your bed's serial number to confirm if it is in the list of affected units: 2001, 2003, 2004, 2005, 2006, 2007, 2009, 2010, 2011, 2015, 2017, 2018, 2019, 2020, 2021, 2028, 2029, 2030, 2033, 2036.
Check your bed's serial number against the list provided in the recall notice to see if it is affected.
The recall does not specify a remedy, so you should contact Thor Photomedicine directly for further instructions.
Yes, the hazard description states that the ball stud components can fail, causing the canopy to detach from one side during use.
We’ve drafted a message you can send Thor Photomedicine to request your refund or repair — edit it as you like.
Subject: Recall Z-0453-2024 — Thor Photomedicine Thor Photomedicine Hello, I own a Thor Photomedicine that is covered by recall Z-0453-2024 from Thor Photomedicine. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.