Philips recalls Ingenia Elition S MRI systems with specific product numbers due to potential improper installation of the SmokeDetector Interlock cable, which does not affect system functionality but requires attention for service diagnostics.
During installation of the SmokeDetector Interlock, a connecting cable, between the SmokeDetector Interlock and the host PC, may not have been properly installed. This connection is used for service diagnostics and does not impact the functionality of the system and/or the SmokeDetector Interlock system.
Philips is recalling two specific models of Ingenia Elition S MRI systems (product numbers 781357 and 782106) because the SmokeDetector Interlock cable might not have been installed correctly during service. This issue does not cause system malfunctions but could affect service diagnostics, so it's important to address to ensure proper maintenance.
The SmokeDetector Interlock cable, used for service diagnostics, may not have been installed properly during installation. This does not impact the MRI system's functionality or the SmokeDetector Interlock system itself but could lead to inaccurate service diagnostics if the cable connection is faulty.
Owners of Philips Ingenia Elition S MRI systems with product numbers 781357 or 782106 are affected. Medical facilities using these systems for imaging are most at risk due to potential service diagnostic issues.
Check for product numbers 781357 or 782106 on your Philips Ingenia Elition S MRI system. The serial numbers are listed in the recall notice with specific sequences.
Reach out to Philips North America directly to confirm your product's status and receive guidance on service diagnostics.
No, the recall does not impact the MRI system's safety or functionality. The issue is limited to service diagnostics.
Check for product numbers 781357 or 782106 on your system. The serial numbers are listed in the recall notice with specific sequences.
No, the recall does not require stopping use. The system remains safe for operation, but service diagnostics may need attention.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2399-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2399-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
