Philips recalls Ingenia Elition S MRI systems with specific product numbers due to potential smoke detector bypass during power cycling, posing fire risk. Affected units may need repair or replacement.
The system operator is able to bypass the SmokeDetector Interlock system locking mechanism after a smoke detection by power cycling the system.
Philips is recalling certain Ingenia Elition S MRI systems because users can bypass the smoke detector safety feature by restarting the machine. This could allow smoke to enter the system and cause a fire if a fire hazard exists.
The system's smoke detector safety feature can be disabled by restarting the machine. If smoke is detected, this bypass could allow smoke to enter the MRI room, increasing fire risk during operation.
Medical facilities using the Ingenia Elition S MRI systems with product numbers 781357 or 782106 are most at risk. Patients and staff could face fire hazards if the system is restarted after a smoke detection event.
Check for product numbers 781357 or 782106 on the MRI system. Serial numbers are listed in the recall notice for each product number.
Verify if the system has been restarted after a smoke detection event to assess if the smoke detector bypass occurred.
Reach out to Philips for guidance on whether the system needs repair or replacement based on the specific product number.
The recall indicates a potential fire risk if the smoke detector safety feature is bypassed during system restarts, but the hazard is not confirmed to cause actual injuries.
Check for product numbers 781357 or 782106 on the system. Serial numbers are provided in the recall notice for each product number.
No, but users should check if the system has been restarted after a smoke detection event and contact Philips for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2396-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2396-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.