Philips recalls Ingenia Elition X MRI systems with specific product numbers due to potential improper installation of the SmokeDetector Interlock cable, which does not affect system functionality but may require service diagnostics.
During installation of the SmokeDetector Interlock, a connecting cable, between the SmokeDetector Interlock and the host PC, may not have been properly installed. This connection is used for service diagnostics and does not impact the functionality of the system and/or the SmokeDetector Interlock system.
Philips is recalling certain Ingenia Elition X MRI systems because a connecting cable for the SmokeDetector Interlock might not have been installed correctly during service. This issue does not affect the system's normal operation but could impact service diagnostics.
The SmokeDetector Interlock cable may not have been properly installed during service, which could interfere with service diagnostics. However, this does not impact the MRI system's normal operation or the SmokeDetector Interlock functionality.
Hospitals and medical facilities that own or use the recalled Ingenia Elition X MRI systems with product numbers 781358, 782107, or 782118 are most at risk. The issue affects the system's service diagnostics but not its primary functionality.
Check for product numbers 781358, 782107, or 782118 on the MRI system. The system may have specific serial numbers listed in the recall notice.
Identify if your MRI system has product numbers 781358, 782107, or 782118.
No, the issue only affects service diagnostics and does not impact the MRI system's primary functionality.
The recall does not require immediate action, but you should check the product numbers and contact Philips for service diagnostics if needed.
The recall states that the issue does not impact the system's functionality or the SmokeDetector Interlock, so there is no risk of injury.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2398-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2398-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
