Philips recalls Azurion 7 M20 FlexArm systems with specific software versions due to connectivity issues between the FlexArm and Maquet Magnus Table, potentially causing loss of movement.
Loss of connectivity between the FlexArm and the Table due to a software issue related to the date/time format. This connection issue leads to a loss of movement of the arm or table.
Philips is recalling Azurion 7 M20 FlexArm systems with certain software versions because a software issue causes connectivity problems between the FlexArm and Maquet Magnus Table. This could lead to the arm or table becoming unresponsive during medical procedures.
The software issue causes the FlexArm and Maquet Magnus Table to lose connectivity due to a date/time format problem. This can result in the arm or table becoming unresponsive, potentially disrupting medical procedures.
Healthcare professionals using the Azurion 7 M20 FlexArm system with the specified software versions are most at risk. Patients using these systems during medical procedures may be affected if the system malfunctions.
Check for the system code (722079 or 722224) and specific serial numbers listed in the recall notice. The software version for the FlexArm is R2.x and for the Maquet Magnus Table is 05.02.12.
Verify the software version of the FlexArm (R2.x) and Maquet Magnus Table (05.02.12) to determine if your system is affected.
This recall applies to specific Philips Azurion 7 M20 FlexArm systems with the software versions mentioned in the recall notice.
Check the system code (722079 or 722224) and the serial numbers listed in the recall notice to see if your equipment matches the affected models.
The recall does not specify a remedy, so contact Philips directly for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0861-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0861-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
