Philips recalls Azurion 7M20 systems with FlexArm ceiling-mounted systems due to potential inconsistent motorized movement from grease leakage causing lubrication issues.
The motorized longitudinal movement of the FlexArm stand may be inconsistent (not smooth) and eventually may become unavailable. This issue is due to grease leakage from the bearings and/or anti-corrosion oil applied on the bearings, because of which the lubrication on the ceiling rail may be excessive, reducing the friction between the rails and the friction wheel.
Philips is recalling Azurion 7M20 systems with FlexArm ceiling-mounted systems because the motorized movement may become inconsistent and eventually stop working. This could affect medical procedures requiring precise positioning.
Grease leakage from bearings causes excessive lubrication on the ceiling rail, reducing friction between the rails and the friction wheel. This makes the motorized movement inconsistent and may eventually stop working.
Healthcare facilities using Philips Azurion 7M20 systems with FlexArm ceiling-mounted systems are most at risk. The issue affects specific model numbers and serial ranges.
Check for model numbers 722079 or 722224 on Philips Azurion 7M20 systems with FlexArm ceiling-mounted systems. The serial numbers listed in the recall notice indicate affected units.
Identify if your system has model numbers 722079 or 722224.
The motorized movement may become inconsistent and eventually stop due to grease leakage from bearings causing excessive lubrication.
The recall notice does not specify a remedy, so check the model numbers and serial numbers listed to determine if your system is affected.
The recall does not mention any risk of injury, only potential for inconsistent movement that may stop working.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2953-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-2953-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
