Philips recalls Azurion 7 M20 systems with specific model numbers and software versions due to risk of unexpected table movement when pressing Reset Geometry button, even with table lock engaged.
Under certain conditions, the table may move unexpectedly when the Reset Geometry button is pressed - even when a table lock is active.
Philips is recalling Azurion 7 M20 medical imaging systems with certain model numbers and software versions. The recall is because the table might move unexpectedly when the Reset Geometry button is pressed, even if the table lock is active. This could cause injury during medical procedures.
Pressing the Reset Geometry button can cause the table to move unexpectedly even when the table lock is engaged. This movement could lead to injury to patients or staff during medical procedures if the table shifts suddenly.
Medical facilities using Philips Azurion 7 M20 systems with model numbers 722079, 722224, 722234, or 722282 (OUS only) and software versions R1.X, R2.X, or R3.X are most at risk. Patients and staff during procedures could be affected if the table moves unexpectedly.
Check for model numbers 722079, 722224, 722234, or 722282 (if sold outside the U.S.) on the system. The software version is R1.X, R2.X, or R3.X. The system may have a unique identifier (UDI-DI) listed in the recall notice.
Ensure the table lock is engaged before pressing the Reset Geometry button to prevent unexpected movement.
Confirm the software version is R1.X, R2.X, or R3.X to determine if the system is affected.
Yes, if your Philips Azurion 7 M20 system has model numbers 722079, 722224, 722234, or 722282 (OUS only) and software versions R1.X, R2.X, or R3.X.
Check if the table lock is engaged before pressing the Reset Geometry button to prevent unexpected movement. Verify your software version to confirm if it's affected.
Yes, if the table moves unexpectedly during a procedure, it could cause injury to patients or staff.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1349-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1349-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.