Philips recalls Azurion 5 M12 systems with specific model numbers and software versions due to potential unexpected table movement when pressing Reset Geometry button, even with lock engaged.
Under certain conditions, the table may move unexpectedly when the Reset Geometry button is pressed - even when a table lock is active.
Philips is recalling Azurion 5 M12 medical imaging systems with model numbers 722227 and 722231 and software versions R1.X, R2.X, or R3.X. The recall is because the table might move unexpectedly when the Reset Geometry button is pressed, even if the table lock is active. This could lead to injury during medical procedures.
Pressing the Reset Geometry button on the system can cause the table to move unexpectedly, even when the table lock is engaged. This risk exists during medical procedures where the table is used for patient positioning, potentially causing injury to patients or staff.
Medical facilities using Philips Azurion 5 M12 systems with model numbers 722227 or 722231 and software versions R1.X, R2.X, or R3.X are most at risk. Patients and staff during imaging procedures could be affected if the table moves unexpectedly.
Check your Azurion 5 M12 system for model numbers 722227 or 722231 and software versions R1.X, R2.X, or R3.X. The system may also have unique identifiers like UDI-DIs 884838099227, 884838099258, or 884838116740.
Identify your Azurion 5 M12 system's model number (722227 or 722231) and software version (R1.X, R2.X, or R3.X).
Reach out to Philips for guidance on next steps and potential remedies for affected systems.
The Azurion 5 M12 system may move unexpectedly when the Reset Geometry button is pressed, even with the table lock active, which could cause injury during medical procedures.
All software versions R1.X, R2.X, and R3.X are affected by this recall.
Check your system's model number (722227 or 722231) and software version (R1.X, R2.X, or R3.X) to see if it matches the recalled items.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1350-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1350-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
