Remote Diagnostic Technologies recalls Tempus Pro Patient Monitors with specific model numbers due to a software error causing error screens when attaching video laryngoscopes. Affected units may display errors during use.
software issue that causes an error screen on a portable vital signs monitor when attaching video Laryngoscope.
Remote Diagnostic Technologies is recalling certain Tempus Pro Patient Monitors because a software issue causes error screens when attaching video laryngoscopes. This could lead to incorrect vital sign readings during medical procedures.
The software issue causes the monitor to display an error screen when a video laryngoscope is attached. This could result in incorrect vital sign readings during medical procedures, potentially affecting patient care.
Healthcare providers using the Tempus Pro Patient Monitors with specific model numbers and serial codes are most at risk. Patients receiving care from these devices may be affected if the error screen occurs during procedures.
Check for model numbers 00-1004-R, 00-1007-R, 00-1007, 00-1024-R, 00-1026-R, or 00-1004 on the device. The serial numbers listed in the recall notice are also specific to affected units.
Identify the model number on your Tempus Pro Patient Monitor to see if it matches the recalled units.
Check the serial numbers listed in the recall notice to confirm if your device is affected.
The recall is due to a software issue that causes an error screen when attaching video laryngoscopes, which could lead to incorrect vital sign readings.
Affected model numbers include 00-1004-R, 00-1007-R, 00-1007, 00-1024-R, 00-1026-R, and 00-1004.
No, the recall does not require stopping use immediately. The device can continue to be used but may display an error screen when attaching video laryngoscopes.
We’ve drafted a message you can send Remote Diagnostic Technologies to request your refund or repair — edit it as you like.
Subject: Recall Z-1666-2025 — Remote Diagnostic Technologies Remote Diagnostic Technologies Hello, I own a Remote Diagnostic Technologies that is covered by recall Z-1666-2025 from Remote Diagnostic Technologies. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.