Remote Diagnostic Technologies recalls Tempus Pro patient monitors with specific part numbers that can cause error messages when unplugged after use with a laryngoscope device.
The Tempus Pro (Trizeps 7 only) when used in combination with a specified laryngoscope device can cause two error types when subsequently unplugged.
Remote Diagnostic Technologies is recalling Tempus Pro patient monitors that may cause error messages when unplugged after use with a laryngoscope device. This issue affects specific model numbers and software versions.
The Tempus Pro monitor can produce two error types when unplugged after being used with a specific laryngoscope device. This error occurs only in certain software versions and with specific part numbers.
Healthcare professionals using the Tempus Pro monitor with a specified laryngoscope device are most at risk. Patients using the monitor as part of telemedicine systems may also be affected.
Check for part numbers 00-1004-R, 00-1007-R, or 00-1024-R on the monitor. The software version should be v07.00, v07.01, v07.18, v07.20, v07.22, or v07.24.
Identify the part number and software version on your Tempus Pro monitor to confirm if it is affected.
Part numbers 00-1004-R, 00-1007-R, and 00-1024-R are affected.
Software versions v07.00, v07.01, v07.18, v07.20, v07.22, and v07.24 are affected.
Check the part number on the monitor and the software version to see if they match the affected numbers listed in the recall.
We’ve drafted a message you can send Remote Diagnostic Technologies to request your refund or repair — edit it as you like.
Subject: Recall Z-1997-2021 — Remote Diagnostic Technologies Remote Diagnostic Technologies Hello, I own a Remote Diagnostic Technologies that is covered by recall Z-1997-2021 from Remote Diagnostic Technologies. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
