Philips recalls Tempus Pro Patient Monitors with specific hardware/software versions that may display error messages when laryngoscopes are unplugged, potentially delaying treatment or causing hypoxia.
Full screen error message may occur on patient monitors with affected hardware version, either during or after laryngoscopes are unplugged from monitors, informing users a 60-100 second shutdown/restart are required. Error prevents: viewing graphical patient vital signs, sounding of pulse audio tone, visualization of patient airway used during intubation; may lead to treatment delay or hypoxia.
Philips is recalling certain Tempus Pro Patient Monitors that may show an error message when laryngoscopes are unplugged, which can delay treatment or cause hypoxia. This affects monitors with hardware versions Trizeps-7 and software versions v07.26 through v07.30.
The error message appears when laryngoscopes are unplugged from the monitor, preventing users from viewing vital signs, hearing pulse audio tones, or visualizing the patient's airway. This can lead to treatment delays or hypoxia (low oxygen levels) if the error message occurs during critical procedures.
Healthcare providers using the recalled monitors with specific hardware and software versions are most at risk. Patients receiving care with these monitors could experience treatment delays or hypoxia if the error message occurs.
Check for the monitor model numbers 00-1004-R, 00-1007-R, 00-1024-R, 00-1026-R, 00-1004, or 00-1007. The hardware version is Trizeps-7 and software versions are v07.26 through v07.30.
Identify your monitor's model number and check if it matches the recalled models: 00-1004-R, 00-1007-R, 00-1024-R, 00-1026-R, 00-1004, or 00-1007.
Ensure your monitor's software version is v07.26 through v07.30 and hardware version is Trizeps-7.
The error message indicates a 60-100 second shutdown/restart is required when laryngoscopes are unplugged, preventing viewing of vital signs, pulse audio tones, and airway visualization.
Yes, the error may lead to treatment delays or hypoxia (low oxygen levels) during critical procedures.
Check for model numbers 00-1004-R, 00-1007-R, 00-1024-R, 00-1026-R, 00-1004, or 00-1007 with hardware version Trizeps-7 and software versions v07.26 through v07.30.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2625-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-2625-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
