mo-Vis recalls Multi Joystick R-net wheelchair components with firmware 2.3 or lower that may skip neutral checks, causing unintended wheelchair movement when powered on. Affected units have specific model and serial numbers.
Devices with firmware versions 2.3 and lower may experience timing variations between software tasks, which could result in skipping the necessary neutral check and the wheelchair producing unintended movement upon power-up when the joystick is out of neutral.
mo-Vis is recalling electrical wheelchair components called Multi Joystick R-net that may skip neutral checks due to outdated firmware. This could cause the wheelchair to move unexpectedly when first powered on, potentially leading to accidents.
The wheelchair's software may skip a critical neutral check when powered on if firmware is version 2.3 or lower. This can cause unintended movement of the wheelchair when the joystick is not in neutral position, potentially leading to unintended motion.
Electric wheelchair users with the Multi Joystick R:net component (model P002-62) and serial numbers 1000 to 1690 are most at risk. These users should check if their wheelchair has the affected firmware version.
Check for the model number P002-62 and serial numbers between 1000 and 1690 on the wheelchair component. The affected units have a UDI-DI code of 05407008320041.
Look for the firmware version on the wheelchair component; versions 2.3 or lower are affected.
The wheelchair component may skip a critical neutral check when powered on with firmware versions 2.3 or lower, causing unintended movement.
Check the model number (P002-62) and serial numbers (1000 to 1690) on the component. Affected units have a UDI-DI code of 05407008320041.
The recall does not specify a remedy, so contact mo-Vis directly for guidance on next steps.
We’ve drafted a message you can send mo-Vis to request your refund or repair — edit it as you like.
Subject: Recall Z-2455-2025 — mo-Vis mo-Vis Hello, I own a mo-Vis that is covered by recall Z-2455-2025 from mo-Vis. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
