mo-Vis recalls wheelchair components with firmware versions 2.3 and lower that may skip neutral checks, causing unintended movement when powered on. Affected units have specific serial numbers and model numbers.
Devices with firmware versions 2.3 and lower may experience timing variations between software tasks, which could result in skipping the necessary neutral check and the wheelchair producing unintended movement upon power-up when the joystick is out of neutral.
mo-Vis is recalling electrical wheelchair components that may skip neutral checks when powered on, causing unintended movement. This could lead to accidents if the joystick is not in neutral position.
The wheelchair's software may skip a critical neutral check due to timing variations in older firmware versions. This causes the wheelchair to move unexpectedly when powered on if the joystick is not in neutral position.
People using electrical wheelchairs with the affected component model PRSPS0014 are most at risk. The hazard primarily affects users who operate the wheelchair with the joystick out of neutral.
Check for the model number PRSPS001: The affected component has a serial number between 1000 and 1690. The UDI-DI code is 05407008320836.
Look for the firmware version on the device; versions 2.3 and lower are affected.
If the wheelchair moves unexpectedly when powered on with the joystick out of neutral, stop using it immediately.
Firmware versions 2.3 and lower are affected.
The model number is PRSPS0014.
Check the serial number, which should be between 1000 and 1690, and the UDI-DI code 05407008320836.
We’ve drafted a message you can send mo-Vis to request your refund or repair — edit it as you like.
Subject: Recall Z-2456-2025 — mo-Vis mo-Vis Hello, I own a mo-Vis that is covered by recall Z-2456-2025 from mo-Vis. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
