mo-Vis recalls Micro Joystick R-net wheelchair components with firmware 2.3 or lower that may move unexpectedly when powered on due to timing issues.
Devices with firmware versions 2.3 and lower may experience timing variations between software tasks, which could result in skipping the necessary neutral check and the wheelchair producing unintended movement upon power-up when the joystick is out of neutral.
mo-Vis is recalling Micro Joystick R:net wheelchair components with firmware versions 2.3 or lower. These components could move unexpectedly when powered on if the joystick isn't in neutral, potentially causing unintended wheelchair movement.
The wheelchair component may skip a critical neutral check due to timing variations in older firmware versions. This can cause the wheelchair to move unexpectedly when powered on if the joystick isn't in neutral position.
Electric wheelchair users with Micro Joystick R-net components using firmware versions 2.3 or lower are most at risk of unintended movement when the device powers on.
Check for Micro Joystick R-net components with model number P002-52. The serial numbers range from 1000 to 1690. These were sold with firmware versions 2.3 or lower.
Look for the firmware version on the device; versions 2.3 or lower are affected.
Update to a firmware version higher than 2.3 to fix the timing issue.
The recall is happening because older firmware versions (2.3 or lower) may cause the wheelchair to move unexpectedly when powered on if the joystick isn't in neutral.
Check for Micro Joystick R-net components with model number P002-52 and serial numbers from 1000 to 1690 that have firmware versions 2.3 or lower.
Update the firmware to a version higher than 2.3 to prevent unintended movement when powered on.
We’ve drafted a message you can send mo-Vis to request your refund or repair — edit it as you like.
Subject: Recall Z-2454-2025 — mo-Vis mo-Vis Hello, I own a mo-Vis that is covered by recall Z-2454-2025 from mo-Vis. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
