Use cautionMedical device recall · FDA · Published August 28, 2025
Dexcom G6 App Software Defect May Cause Glucose Missed Alerts
Dexcom recalls G6 and G6 Pro Android apps with software version 1.15.0 that may miss glucose alerts, risking severe diabetic complications. Users should update to fix the issue.
A software defect in version v1.15.0 of the G6 Android app can cause the app to terminate unexpectedly, which may result in the user not receiving estimated glucose values, alarms, alerts or notifications. This could result in the missed detection of a hyperglycemic or hypoglycemic event, protentional resulting in severe hyperglycemia, diabetic ketoacidosis (DKA), or hyperosmolar hyperglycemic state (HHS).
Take action
Contact the company
📍Recalling firmDexcom, Inc.6340 Sequence Dr · San Diego, CA 92121-4356
✎ GovInfoNow plain-language explainer
Dexcom is recalling its G6 and G6 Pro Android apps with software version 1.15.0 because a defect can cause the app to crash, potentially missing critical glucose alerts. This could lead to severe hyperglycemia, diabetic ketoacidosis, or hyperosmolar hyperglycemic state if users don't get timely warnings. Read more at govinfonow.com/recall/51535-dexcom-g6-app-software-defect-may-cause-glucose-missed-alerts.
“Dexcom G6 App Software Defect May Cause Glucose Missed Alerts.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/51535-dexcom-g6-app-software-defect-may-cause-glucose-missed-alerts. Based on FDA recall #Z-0318-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0318-2026%22&limit=1).
Dexcom, Inc. voluntarily recalled the Dexcom G6 and G6 Pro Android US CGM App (SW11678, version 1.15.0) on Aug. 28, 2025, according to the FDA. A software defect may cause unexpected app termination, preventing users from receiving glucose data or alerts.
How to tell if you have it
Brand: Dexcom
Product Name: Dexcom G6 and G6 Pro Android US CGM App
Model/Catalog Number: SW11678
Software Version: version 1.15.0
Lot Code: UDI: SW11678 - 00386270000811
The hazard
The software defect can cause the app to terminate unexpectedly, resulting in missed estimated glucose values, alarms, alerts, or notifications. This may lead to the missed detection of hyperglycemic or hypoglycemic events, potentially causing severe hyperglycemia, diabetic ketoacidosis (DKA), or hyperosmolar hyperglycemic state (HHS).
Context
GovInfoNow's records show Dexcom, Inc. has issued nine other recalls since July 12, 2019. Recent similar recalls include the Dexcom G7 Sensors recall on May 27, 2026, and the Dexcom G7 CGM App hypoglycemia risk recall on April 14, 2026. Other recent recalls of similar products include the Beta Bionics iLet Bionic Pancreas Software recall (March 12, 2026), the Medtronic InPen App recall (Nov. 13, 2025), and the Medtronic CareLink Clinic Software Error recall (Oct. 21, 2025).
How to tell if you have this one
Check if your Dexcom G6 or G6 Pro Android app is version 1.15.0. The product model number is SW11678 with software version 1.15.0.
Brand
Dexcom
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Update the App
Download the latest app version from Dexcom's official website or app store to fix the software defect.
Where it went and when
Where it was distributed
Distributed nationwide.
Nationwide
Not listed
FDA distribution: “This product was distributed throughout the US. G6 Android US v1.15.0 SW11678 G6 and G6 Pro Android app release has been halted <1% rollout after this issue was identified. Please see the attached consignee data for additional details.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Distributed nationwide.
Recall timeline
FDA published this recall 2 months after the firm started it.
1Firm started the recall
2FDA classified it Class I
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-0318-2026 (August 28, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0318-2026 to see it in context.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.