Philips recalls Ingenia 1.5T MRI systems with specific software versions and product codes due to potential stiffness value errors in exported MR Elastography images. Affected units may show inaccurate stiffness maps when viewed in PACS systems.
The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS).
Philips is recalling certain Ingenia 1.5T MRI systems that may produce inaccurate stiffness measurements in medical imaging. This could lead to incorrect diagnoses if the images are used for treatment planning.
The MRI systems may generate stiffness value errors when exporting MR Elastography (MRE) images to Picture Archiving and Communication Systems (PACS). This could cause inaccurate stiffness measurements in medical imaging, potentially leading to incorrect diagnoses or treatment decisions.
Medical facilities using Philips Ingenia 1.5T MRI systems with specific software versions (R11.1 or R12.1) and product codes 781341 or 781396 are most at risk. Patients receiving imaging from these systems could potentially receive incorrect diagnoses.
Check if your Philips Ingenia 1.5T MRI system has product code 781341 or 781396 and software versions R11.1 or R12.1. Serial numbers listed in the recall include 70311, 84560, 84403, 84467, 84462, 70042, 84433 for code 781341 and 41356, 41354, 41370 for code 781396.
Verify your MRI system's product code and software version to determine if it is affected by this recall.
Philips is recalling these MRI systems because they may produce stiffness value errors when exporting MR Elastography images to PACS systems, which could lead to inaccurate diagnoses.
The recall does not include a specific remedy; affected users should check their system details to confirm if they are affected and contact Philips for further guidance.
The recall addresses potential inaccuracies in stiffness measurements, which could affect diagnosis but does not pose a direct safety risk to patients during imaging.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1206-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1206-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
