Philips recalls Ingenia Elition S MRI systems with specific software versions due to potential stiffness value errors in exported MRE reports. Affected units may show inaccurate stiffness maps when shared with PACS systems.
The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS).
Philips is recalling certain Ingenia Elition S MRI systems that have software versions R11.1 or R12.1. These systems could produce stiffness value errors when exporting MR Elastography (MRE) stiffness maps to PACS systems, which might lead to inaccurate medical interpretations.
The MRI system may generate incorrect stiffness values when exporting MR Elastography (MRE) stiffness maps to Picture Archiving and Communication Systems (PACS). This could lead to misinterpretation of medical images, but the risk of serious injury is not directly stated in the recall.
Medical facilities using Philips Ingenia Elition S MRI systems with software versions R11.1 or R12.1 are most likely affected. Patients receiving MRI scans using these systems could potentially receive inaccurate stiffness measurements.
Check for product codes 781357, 782106, or 782137 on the system. Systems with software versions R11.1 or R12.1 are affected. Serial numbers are listed in the recall details for each product code.
Verify the software version on your Ingenia Elition S MRI system to see if it is R11.1 or R12.1.
The affected software versions are R11.1 and R12.1.
Check for product codes 781357, 782106, or 782137 and software versions R11.1 or R12.1 on your system.
The recall record does not specify a remedy or fix.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1211-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1211-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
