Philips recalls Ingenia 1.5T CX MRI scanners with MR Elastography (MRE) due to potential stiffness value errors from image reconstruction settings. Affected units have model number 781262.
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Philips is recalling certain Ingenia 1.5T CX MRI scanners with MR Elastography (MRE) because specific image reconstruction settings can cause stiffness value errors. This could lead to inaccurate medical imaging results if the scanner is used without correction.
The scanner's image reconstruction settings, when combined with Resoundant's algorithm, can cause the reconstructed voxel size to be too small. This may lead to incorrect stiffness measurements in medical imaging, potentially affecting diagnosis accuracy.
Healthcare facilities using Philips Ingenia 1.5T CX MRI scanners with MR Elastography (MRE) and model number 781262 are likely affected. Medical staff and patients using these scanners may be at risk of inaccurate imaging results.
Check for model number 781262 on the scanner. Affected units also have a unique device identifier (UDI) starting with (01)00884838068445(21)77144 and serial number 77144.
Verify the model number on the scanner is 781262.
The recall is due to potential stiffness value errors from specific image reconstruction settings combined with Resoundant's algorithm, which could lead to inaccurate medical imaging results.
Check for model number 781262, UDI starting with (01)00884838068445(21)77144, and serial number 77144.
The recall record does not specify a remedy, so contact Philips directly for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1957-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1957-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
