Philips recalls Ingenia Ambition X MRI scanners with MR Elastography (MRE) that may display incorrect stiffness values due to image reconstruction settings. Affected models include 781356, 782109, 782138, and 782160.
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Philips is recalling certain Ingenia Ambition X MRI scanners with MR Elastography (MRE) that may produce inaccurate stiffness measurements. This could lead to incorrect medical diagnoses if the scanner is used without proper calibration.
The scanner's image reconstruction settings, when combined with a specific algorithm, can cause the voxel size in the default MRE scan protocol to be too small. This may result in incorrect stiffness value measurements, potentially affecting medical diagnoses.
Medical professionals who use Philips Ingenia Ambition X MRI scanners with MR Elastography (MRE) may be affected. Patients using these scanners could experience inaccurate results if the scanner is not properly calibrated.
Check for model numbers 781356, 782109, 782138, or 782160 on the scanner. Serial numbers listed in the recall notice include specific numbers like 47056, 47272, and others.
Identify your scanner's model number from the label or documentation.
Reach out to Philips North America for assistance with the recall.
Models 781356, 782109, 782138, and 782160 are affected.
Check for the model numbers listed in the recall notice: 781356, 782109, 782138, or 782160. Serial numbers are also listed in the notice.
Contact Philips North America for assistance with the recall.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1961-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1961-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
