Philips recalls Ingenia Ambition S MRI scanners with MR Elastography (MRE) due to potential stiffness value errors from specific image reconstruction settings. Affected models include 781359, 782108, and 782139.
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Philips is recalling certain Ingenia Ambition S MRI scanners with MR Elastography (MRE) that may produce incorrect stiffness values due to image reconstruction settings. This could lead to inaccurate medical imaging results, though the risk is not immediately dangerous to users.
The scanner's image reconstruction settings, when combined with Resoundant's algorithm, can cause the default MRE scan protocol to display too small voxel sizes. This may result in incorrect stiffness value calculations during medical imaging.
Healthcare providers using Philips Ingenia Ambition S MRI scanners with specific model numbers (781359, 782108, 782139) are affected. Medical staff performing scans with these models may encounter inaccurate stiffness measurements.
Check for model numbers 781359, 782108, or 782139 on your Philips Ingenia Ambition S MRI scanner. Serial numbers 48218, 48233, 48652, 48551, 48669, 29076, or 29079 are also associated with these models.
Identify the model number on your Philips Ingenia Ambition S MRI scanner to see if it matches 781359, 782108, or 782139.
Philips is recalling these MRI scanners because specific image reconstruction settings combined with Resoundant's algorithm may cause stiffness value errors in the default MRE scan protocol.
Check for model numbers 781359, 782108, or 782139. Affected units also have specific serial numbers: 48218, 48233, 48652, 48551, 48669, 29076, or 29079.
The recall does not require immediate action. However, you should check the model and serial numbers to confirm if your scanner is affected.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1960-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1960-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
