Philips recalls Ingenia 3.0T MRI scanners with MR Elastography (MRE) that may display incorrect stiffness values due to image reconstruction settings.
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Philips is recalling certain Ingenia 3.0T MRI scanners with MR Elastography (MRE) that could show inaccurate stiffness values in scans. This issue might lead to incorrect medical interpretations if the scanner's default settings are used with specific image reconstruction parameters.
The scanner's default MRE scan protocol may display too small voxel sizes when specific image reconstruction parameters are used with Resoundant's algorithm. This can cause stiffness value errors in medical imaging, potentially leading to incorrect diagnoses.
Medical professionals using Philips Ingenia 3.0T MRI scanners with MR Elastography (MRE) that have model numbers 781342, 781377, or 782103 are affected. Patients undergoing scans with these models may be at risk of incorrect medical interpretations.
Check if your Philips Ingenia 3.0T MRI scanner has model numbers 781342, 781377, or 782103. The serial numbers listed in the recall notice can also help identify affected units.
Identify your scanner's model number by checking the product label or documentation.
Reach out to Philips North America for assistance with the recall process.
Model numbers 781342, 781377, and 782103 are affected.
Check the model number on your scanner's label or documentation. Affected units have specific serial numbers listed in the recall notice.
Contact Philips North America for assistance with the recall process.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1958-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1958-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
