HP recalls LS-15 AC power cords for notebook computers due to fire and burn risks. Affected units may overheat; stop using and replace immediately.
The AC power cord can overheat, posing a potential fire and burn hazard.
HP is recalling notebook computer AC power cords that can overheat and cause fire or burns. Users should stop using the cords and get a free replacement.
The AC power cords can overheat due to a design flaw, which may lead to fire or burns. This hazard occurs when the cords are plugged in and in use.
HP notebook and mini notebook computer users who purchased the LS-15 AC power cords. Those using the cords with their computers are most at risk.
Look for black power cords with "LS-15" molded on the AC adapter end. These cords came with HP and Compaq notebook computers and docking stations.
Immediately unplug and stop using the recalled LS-15 AC power cords.
Contact HP to get a free replacement power cord.
Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power.
The AC power cords can overheat, posing a fire and burn hazard.
Look for black power cords with "LS-15" molded on the AC adapter end.
Yes, you can continue using the computer on battery power while waiting for a replacement.
We’ve drafted a message you can send HP to request your refund or repair — edit it as you like.
Subject: Recall 1754 — HP Hewlett-Packard and Compaq notebook computer AC power cords Hello, I own a Hewlett-Packard and Compaq notebook computer AC power cords that is covered by recall 1754 from HP. The official recall notice states: Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement. Consumers can continue to use the computer on battery power. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
