HP recalls lithium-ion batteries for notebook computers due to fire and burn risks. Affected batteries have specific barcodes and models; stop using immediately and contact HP for replacement.
The battery packs can overheat, posing fire and burn hazards.
HP is recalling lithium-ion batteries used in certain notebook computers because they can overheat, leading to fire and burn hazards. Consumers should stop using these batteries and get a free replacement from HP.
The batteries contain Panasonic cells that can overheat, potentially causing fires and burns. This overheating can happen during normal use, especially if the batteries are damaged or not properly maintained.
HP and Compaq notebook computer users with the recalled lithium-ion batteries are affected. Those who have the specific battery models or barcodes listed in the recall are most at risk.
Check for black batteries measuring about 8 inches long, 2 inches wide, and 1 inch high. Look for the battery bar code on the back and the text 'HP Notebook Battery' with the model number printed on the battery.
Immediately stop using the recalled batteries and remove them from your notebook computers.
Contact HP to get a free replacement battery for the affected model.
Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery.
The recalled batteries work with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion notebook computers.
Check for black batteries measuring about 8 inches long, 2 inches wide, and 1 inch high. Look for the battery bar code on the back and the text 'HP Notebook Battery' with the model number printed on the battery.
The recalled batteries have barcodes: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL, and 6EBVA.
We’ve drafted a message you can send HP to request your refund or repair — edit it as you like.
Subject: Recall 7777 — HP HP lithium-ion batteries Hello, I own a HP lithium-ion batteries that is covered by recall 7777 from HP. The official recall notice states: Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
