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Stop using now Consumer product recall · CPSC · Published July 6, 2016

iMoto Hoverboard Recall: Fire Hazard in Self-Balancing Scooters

Keenford Limited recalls iMoto self-balancing scooters due to lithium-ion battery overheating risks. Stop using immediately and contact the company for a refund or replacement.

🇺🇸 CPSC recall #7792Consumer productiMoto ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Keenford Limited is recalling iMoto brand self-balancing scooters, commonly known as hoverboards, because their lithium-ion battery packs can overheat. This defect poses a risk of the products smoking, catching fire, or exploding. Consumers are advised to stop using these items immediately. Read more at govinfonow.com/recall/4119-imoto-hoverboard-recall-fire-hazard-in-self-balancing-scooters.

Source Summary by GovInfoNow · govinfonow.com/recall/4119-imoto-hoverboard-recall-fire-hazard-in-self-balancing-scooters · Updated October 11, 2026 · Official notice: CPSC #7792

Cite this page

“iMoto Hoverboard Recall: Fire Hazard in Self-Balancing Scooters.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/4119-imoto-hoverboard-recall-fire-hazard-in-self-balancing-scooters. Based on CPSC recall #7792 (https://www.cpsc.gov/Recalls/2016/Keenford-Limited-Recalls-Self-Balancing-Scooters-Hoverboards).

Why it’s dangerous

The lithium-ion battery packs in these scooters can overheat, which may cause the device to smoke, catch fire, or explode. Although no injuries have been reported yet, six incidents involving sparks, overheating, and short circuits have occurred.

Who’s affected

Owners of iMoto Smart Balance Board scooters sold between September and December 2015 at retailers like Macy's or online stores. Users are at risk of fire or explosion if the battery pack overheats during normal use.

How to tell if you have this one

Check if your scooter is an iMoto brand model sold between September 2015 and December 2015 for $400 to $600. Specific models include the Smart Balance Board (M1A1) with 6.5-inch wheels, the 2.0 style (M2A2) with 8-inch wheels, or the SUV style (M3A3) with 10-inch wheels.

  • Brand
    iMoto
  • Product
    Self-balancing scooters/hoverboards
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop Using The Scooter

    Immediately cease using the recalled hoverboard to prevent potential fire or explosion hazards.

  2. Contact Keenford Limited

    Call 877-280-8401 (10 a.m. to 4 p.m. ET, Mon-Fri) or visit www.imotohk.com or www.hoverboard360.com to request a refund via store credit or a free UL2272-certified replacement.

Official remedy

What CPSC says to do

Consumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.

Where it went

Where it was sold

Sold nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

CPSC “Sold at”: “Macy's, The Athlete's Foot and other stores nationwide and online at imotohk.com and hoverboard360.com from September 2015 through December 2015 for between $400 and $600.”

Sold nationwide.

Take action

Contact iMoto

We’ve drafted a message you can send iMoto to request your refund or repair — edit it as you like.

Subject: Recall 7792 — iMoto Hoverboard Recall: Fire Hazard in Self-Balancing Scooters

Hello,

I own a iMoto Hoverboard Recall: Fire Hazard in Self-Balancing Scooters that is covered by recall 7792 from iMoto.

The official recall notice states: Consumers should immediately stop using these recalled products and contact Keenford Limited to exchange their hoverboard for a refund in the form of a store credit or a free replacement hoverboard that is certified to comply with UL2272.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #7792 (July 6, 2016)
  • Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA