Lorex Video Baby Monitor Recall: Burn Hazard from Overheating Batteries
Lorex recalls Care 'N' Share video baby monitors due to overheating batteries that can cause burns. Stop using immediately and contact Lorex for a full refund.
Stop using this now
The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.
Contact the company
What happened, in plain English
Lorex is recalling certain Care 'N' Share video baby monitors because the internal lithium polymer batteries can overheat, swell, and expand. This expansion can force the battery cover open or off, exposing hot batteries that pose a burn hazard to consumers. Although no injuries have been reported yet, the risk is significant enough for an immediate stop. Read more at govinfonow.com/recall/4102-lorex-video-baby-monitor-recall-burn-hazard-from-overheating-batteries.
Source Summary by GovInfoNow · govinfonow.com/recall/4102-lorex-video-baby-monitor-recall-burn-hazard-from-overheating-batteries · Updated October 11, 2026 · Official notice: CPSC #7809
Cite this page
“Lorex Video Baby Monitor Recall: Burn Hazard from Overheating Batteries.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/4102-lorex-video-baby-monitor-recall-burn-hazard-from-overheating-batteries. Based on CPSC recall #7809 (https://www.cpsc.gov/Recalls/2016/Lorex-Recalls-Video-Baby-Monitors).
Why it’s dangerous
The batteries inside the monitor can overheat and swell, causing the plastic casing to open or detach. This exposes the hot battery components directly, creating a direct burn hazard for anyone handling the device.
Who’s affected
Parents or caregivers who purchased Lorex Care 'N' Share video baby monitors in bundles between May 2013 and April 2016. The affected units contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide.
How to tell if you have this one
Check the back panel of your video baby monitor for model numbers WL3520, WL4320, or WL3401. The unit should have a white plastic back with either a white or black border, and "LOREX" or "The Lorex Baby" printed below the screen. It contains a blue lithium polymer battery.
- Brand
Lorex- Product
Video baby monitors- Category
Consumer product
What to do — step by step
Stop using the monitor
Immediately cease using the recalled video baby monitor to prevent potential burns from overheating batteries.
Contact Lorex for a refund
Call Lorex toll-free at 844-265-7388 (9 a.m. to 5 p.m. ET, Mon-Fri) or visit www.lorextechnology.com and click on "Product Recalls" to receive a full refund.
What CPSC says to do
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Questions people ask
Where were these monitors sold?
They were sold at Babies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart, and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016.
Has anyone been injured by this product?
According to the record, no injuries have been reported yet, though there were 488 reports of batteries overheating and about 140 reports of swelling.
Contact Lorex
We’ve drafted a message you can send Lorex to request your refund or repair — edit it as you like.
Subject: Recall 7809 — Lorex Video Baby Monitor Recall: Burn Hazard from Overheating Batteries Hello, I own a Lorex Video Baby Monitor Recall: Burn Hazard from Overheating Batteries that is covered by recall 7809 from Lorex. The official recall notice states: Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: CPSC Recall #7809 (July 21, 2016)
- Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.