Stop using now Consumer product recall · CPSC · Published July 2, 2019

Faraday E-Bike Recall: Broken Seat Post Fall Hazard

Faraday recalls Porteur, Cortland e-bikes due to seat posts that can break. Stop using immediately and contact Faraday for a free replacement.

Plain-English summary generated from official CPSC data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 CPSC recall #8598Consumer productFaraday

Faraday — official photo 1 — Official CPSC recall photos · click to enlarge

Faraday — official photo 2 — Official CPSC recall photos · click to enlarge

Stop using this now

The seat post on the bicycles can break, posing a fall hazard to the rider.

Take action

Contact the company & request your remedy

Call(888) 770-7085from 7 a.m. to 6 p.m. CT Monday through Friday Emailseatpostrecall@faradaybikes.com Official pagewww.faradaybikes.com Also onlinewww.recallrtr.com/faradayseatpost

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✎ GovInfoNow plain-language explainer

Faraday is recalling four electric bicycle models—Porteur, Porteur S, Cortland, and Cortland S—because their seat posts can break while riding. This defect poses a fall hazard to the rider. Consumers have received nine incident reports, including one minor injury. The bikes were sold between March 2015 and March 2019. Read more at govinfonow.com/recall/3309-faraday-e-bike-recall-broken-seat-post-fall-hazard.

Source Summary by GovInfoNow · govinfonow.com/recall/3309-faraday-e-bike-recall-broken-seat-post-fall-hazard · Updated October 11, 2026 · Official notice: CPSC #8598

Cite this page

“Faraday E-Bike Recall: Broken Seat Post Fall Hazard.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/3309-faraday-e-bike-recall-broken-seat-post-fall-hazard. Based on CPSC recall #8598 (https://www.cpsc.gov/Recalls/2019/Electric-Bicycles-Recalled-by-Faraday-Seat-Post-Poses-Fall-Hazard).

The Consumer Product Safety Commission announced on July 2, 2019, that Faraday is recalling electric bicycles with faulty seat posts that can break, posing a fall hazard. Owners should stop using the bikes and contact Faraday for a free replacement and installation.

How to tell if you have it

Faraday Porteur
Faraday Porteur S
Faraday Cortland
Faraday Cortland S
Seat posts engraved with "HL" or "Zoom"
Sold March 2015 through March 2019

What to do

Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Consumers can reach Faraday Bicycles toll-free at 888-770-7085 from 7 a.m. to 6 p.m. CT Monday through Friday, email at seatpostrecall@faradaybikes.com or online at www.faradaybikes.com or www.recallrtr.com/faradayseatpost.

The hazard

The seat post on the bicycles can break, posing a fall hazard to the rider. Faraday has received nine reports of incidents involving the seat post breaking including one minor injury.

Context

GovInfoNow's records show other recent recalls include Trek and Electra Electric Bicycles with Broken Rear Bolts Risk Fall Hazard (2026-01-29) and Victgoal Bicycle Helmets Recall: Risk of Serious Injury or Death from Head Injury (2026-09-10). Sauna360 Tylö Halmstad and Kiruna Hybrid Saunas Recall: Bench Collapse Fall Hazard was also reported on 2026-09-17.

How to tell if you have this one

Check your bicycle model name (Porteur, Porteur S, Cortland, or Cortland S). Look for the words "HL" or "Zoom" engraved on the seat post. The bikes were sold in colors such as Classic White, British Racing Green, Tungsten, Slate Gray, Midnight Run, Stingray Blue, Seafoam, and Coral.

Brand
Faraday
Product
Faraday electric Porteur, Porteur S, Cortland and Cortland S Bicycle Seat Posts
Category
Consumer product

Based on the official CPSC remedy

What to do — step by step

Stop Using the Bicycle
Immediately cease riding the recalled bicycle to prevent a fall hazard.
Contact Faraday for Assistance
Call 888-770-7085 (7 a.m. to 6 p.m. CT, Mon-Fri), email seatpostrecall@faradaybikes.com, or visit www.faradaybikes.com or www.recallrtr.com/faradayseatpost.
Visit a Specialty Bicycle Retailer
Do not replace the seat post yourself; take the bike to a specialty retailer for free installation of the replacement seat post provided by Faraday.

Official remedy

What CPSC says to do

Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.

Where it went

Where it was sold

Sold nationwide.

CPSC “Sold at”: “Specialty bicycle retailers nationwide or directly to consumers by Faraday from March 2015 through March 2019 for between $2,500 and $3,500.”

Sold nationwide.

Take action

Contact Faraday

We’ve drafted a message you can send Faraday to request your refund or repair — edit it as you like.

✉️ Open in email📞 +18887707085 Company site

Subject: Recall 8598 — Faraday E-Bike Recall: Broken Seat Post Fall Hazard

Hello,

I own a Faraday E-Bike Recall: Broken Seat Post Fall Hazard that is covered by recall 8598 from Faraday.

The official recall notice states: Consumers should immediately stop using the recalled bikes and contact Faraday for information on how to receive a free seat post replacement and free installation at a specialty bicycle retailer. Faraday is contacting all known purchasers directly. Consumers should not replace the seat post themselves. They should take their recalled bicycles to a specialty bicycle retailer for proper placement and fit of the replacement seat post.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Link to this recall

<a href="https://govinfonow.com/recall/3309-faraday-e-bike-recall-broken-seat-post-fall-hazard">Faraday E-Bike Recall: Broken Seat Post Fall Hazard (GovInfoNow)</a>

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: CPSC Recall #8598 (July 2, 2019)
Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.