Quantum Rehab recalls Q6 Edge 4 wheelchairs with software version 2.0.11 due to potential unexpected stops when using the 'Remind Me Later' feature, which could lead to falls or injuries.
If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.
Quantum Rehab is recalling Q6 Edge 4 wheelchairs with software version 2.0.11 because the 'Remind Me Later' feature may cause unexpected stops while in use, potentially leading to falls or injuries. Users should update to software version 2.0.13 to fix this issue.
The 'Remind Me Later' feature can cause the wheelchair to unexpectedly stop while in motion, which may lead to falls or injuries. If the wheelchair is not moving, the control system might crash and stay in a pre-operational state.
Users of Quantum Rehab Q6 Edge 4 wheelchairs with software version 2.0.11 are affected. People who use the wheelchair while driving it or when the control system is active are at higher risk.
Check for the Q6 Edge 4 wheelchair model with software version 2.0.11. This version was released as a new update and is not the latest version (2.0.13).
Download and install software version 2.0.13 to fix the issue with the 'Remind Me Later' feature.
No, only those with software version 2.0.11. The latest version is 2.0.13.
The wheelchair may stop unexpectedly while in use, which could lead to falls or injuries.
Check the software version in the wheelchair's settings menu or look for the version number on the device label.
We’ve drafted a message you can send Quantum Rehab to request your refund or repair — edit it as you like.
Subject: Recall Z-2850-2026 — Quantum Rehab Quantum Rehab Hello, I own a Quantum Rehab that is covered by recall Z-2850-2026 from Quantum Rehab. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
